Patient records are valuable to criminals
Clinics hold health, insurance, and billing information. Many attacks begin with a stolen password or a convincing fake email.
IT and patient-data security for Ottawa dental and physiotherapy clinics
A Kanata team that keeps your sign-ins secure, your backups in Canada, and your updates out of patient hours.
Based in KanataLocal contactsOutside clinic hoursUpdates scheduled around patientsPlain-English reportsWhat we did, what you need to know
Clinic IT, in plain English
Three risks every clinic carries
Downtime cancels appointments
When booking, charting, or imaging systems stop working, patients wait and your clinic loses productive time.
Your clinic has privacy responsibilities
Ontario’s Personal Health Information Protection Act (PHIPA) requires reasonable steps to protect patient information and to report certain privacy breaches.
What we take care of
The technical work behind a calmer clinic day
Practical safeguards and predictable support, explained without unnecessary jargon.
Secure sign-ins
Multi-factor authentication — a code or app prompt in addition to a password — for email and key systems.
Backups you can trust
Encrypted offsite backups in Canadian data centres, with restores tested each month.
Updates after hours
Security updates scheduled outside patient hours whenever practical.
Threat protection
Endpoint detection and response software that helps spot and stop suspicious activity on every computer. Included with Shield and Shield Pro.
Privacy paperwork support
Help with policies, staff-training records, and reviewing vendor agreements. This is technical support, not legal advice.
Named, accountable contacts
Named, accountable contacts who know your setup — one Ottawa-based team, not a call centre.
We work alongside your software vendors
We coordinate with your practice-management and imaging software vendors, so updates and changes do not disrupt clinical systems.
No-obligation starting point
How the free readiness review works
A focused technical IT and security review. It is not legal advice and does not determine PHIPA compliance.
Book your free Readiness Review01
A 30-minute review
By video call, early morning or after clinic hours. On-site visits can be arranged afterwards if needed.
02
Your written plan within 5 business days
A plain-English list of gaps, priorities, and costs.
03
No obligation
Keep the plan and act on it yourself, or ask DSIT to help.
Simple per-location pricing
Clear monthly pricing for clinic IT
One monthly fee per clinic location covers your first set of computers. Extra devices are a fixed monthly amount. No per-user counting.
A device is any computer, laptop, or server DSIT manages.
Best for small clinics
Clinic Essentials
$750 / month
Includes up to 5 devices · $80 per additional device
- Monitoring of your computers
- Security updates after hours
- Multi-factor authentication setup
- Encrypted Canadian backups with monthly restore tests
- Business-hours helpdesk
- PHIPA technical safeguards baseline
Most popular
Best for growing clinics
Clinic Shield
$1,250 / month
Includes up to 8 devices · $100 per additional device
- Everything in Essentials
- Endpoint detection and response
- Email security filtering
- Quarterly PHIPA readiness report
- Annual staff security training
- Vendor agreement checklist
Best for multi-location groups and larger clinics
Clinic Shield Pro
$2,200 / month
Includes up to 15 devices · $110 per additional device
- Everything in Shield
- A monthly advisory hour
- Incident response support
- Annual audit preparation
- Multi-location coordination
- Priority scheduling
Running several locations? We quote per location with volume pricing. Ask about multi-location pricing
Prices in CAD, plus applicable tax. Servers and network equipment are quoted after your Readiness Review. Critical issues receive a remote response within 4 business hours. On-site visits are scheduled for the next business day or at a time that suits your clinic.
See full plan detailsNamed accountability
The people behind your clinic’s IT
Two named, certified professionals in Ottawa — not a call centre.
Founder & Principal IT Strategist
Steven Antoine
Steven has worked in IT since 2001, including ten years as a systems administrator at a medical school where lab and exam systems had to work during every session. He founded DSIT to give Ottawa clinics careful, well-documented IT support with named, accountable contacts.
Lead Cloud & DevOps Engineer
Oladimeji Durojaiye
Oladimeji is certified in Microsoft Azure and AWS. He designs, automates, and monitors the cloud systems behind DSIT's service, so your backups, updates, and security settings are consistent, documented, and watched.
Experience you can check
None of these were dental or physio clinics. All of them were places where downtime wasn't an option, and the pharmacies handled patient records every day.
Ten years with pharmacies
From 2006 to 2013, I managed a community pharmacy's IT systems and databases. From 2013 to 2016, I looked after a pharmacy owner's two locations: the connection between them, their network security, and everything else they needed. I only stopped when I moved to Canada.
Eight days, 40 servers
A storage failure at a US-owned medical school in the Caribbean took down email and about 90% of its virtual servers. I led a small team that rebuilt 40 servers from repurposed student lab computers, sleeping in four-hour shifts. The campus was running again in about eight days, before replacement hardware could reach the island.
A client since 2003
I built Platinum Security's network from nothing in 2003, and I still manage it today. Its owner later asked me to look after his other business, Outdoor World Group.
Steven Antoine, FounderWhen someone has been entrusted with the digital infrastructure and sensitive information of a security company for more than 20 years, that relationship speaks for itself. Steven has earned our complete trust, and I would recommend him without hesitation to any organization seeking an experienced, dependable and trustworthy IT professional.
Kihmo Astaphan, Managing Director, Platinum Security Inc.
Past results don't guarantee future outcomes. Client names are shown with permission.
You'd be one of our first clinic clients
That's the honest answer to the question most owners ask. Here's what it means for you.
Book your free Readiness ReviewYou deal with me.
I lead your Readiness Review, set up your clinic myself, and stay your main contact.
Nothing is rushed.
Every setup is documented and checked, so anyone who looks at your systems later can understand them.
You can check my record.
A reference from a long-term client is available on request.
Steven Antoine, FounderFrequently asked questions
Straight answers for clinic owners
Do we need to replace our current IT person?
No. DSIT can take over fully or work alongside your current IT resource or software vendors.
Will this disrupt patient hours?
Planned changes and updates are scheduled outside patient hours whenever practical. Urgent work is discussed with your clinic before it proceeds.
What does PHIPA expect from our clinic?
It expects reasonable safeguards for patient information, a contact person for privacy questions, and notification for certain breaches. DSIT supports the technical side; for legal advice, consult a privacy lawyer.
Where is our data stored?
Backups managed by DSIT are stored in Canadian data centres. Some management and ticketing tools are hosted in the United States. Patient information is not placed in DSIT support tickets.
We sometimes treat patients from Gatineau. Does Quebec’s privacy law apply?
Quebec’s Law 25 may apply if you hold personal information about Quebec residents. Ask your lawyer whether it applies to your clinic; DSIT can help with technical safeguards either way.
How fast do you respond?
Critical issues receive a remote response within 4 business hours. On-site visits are scheduled for the next business day or at a time that suits your clinic.
How long is the agreement?
DSIT’s standard agreement is 12 months.
Find out where your clinic stands — in 30 minutes.
Book a calm, practical review with DSIT Professional Services Inc.