Our Services
Comprehensive managed IT services built on a cybersecurity-first foundation. From core infrastructure management to specialized compliance consulting.
Core Managed Services
Included in all service plans. The essential building blocks of a well-managed IT environment.
Remote Monitoring & Management (RMM)
Proactive 24/7 monitoring of all your servers, workstations, and network devices. We detect and resolve issues before they impact your operations.
- Real-time system monitoring
- Automated patch management
- Software deployment
- Performance optimization
- Capacity planning
Helpdesk & Technical Support
Tiered support from self-service portals to 24/7 live assistance. Your team gets fast, expert help when they need it most.
- Multi-tier support (L1-L3)
- Ticketing system
- Remote desktop support
- User training
- Knowledge base
Backup & Disaster Recovery (BDR)
Automated local and cloud-based backup solutions with regular testing and rapid recovery capabilities to ensure business continuity.
- Automated daily backups
- Cloud & local redundancy
- Recovery time <4 hours
- Regular restore testing
- Business continuity planning
Network Management
Complete monitoring and maintenance of your network infrastructure — routers, switches, firewalls, and wireless access points.
- Network performance monitoring
- Firewall management
- VPN configuration
- Wireless optimization
- Bandwidth management
Niche Service Areas
Where DSIT truly differentiates. Deep expertise in the areas that matter most to Canadian SMBs.
Cybersecurity-First Managed Services
Comprehensive security beyond traditional antivirus. We deploy AI-driven threat detection and enterprise-grade security tools scaled for SMBs.
"Most businesses experience a cyberattack within 6 months of launch. Don't be a statistic."
Cloud Infrastructure Management
Expert management of Microsoft Azure and AWS environments. From migration planning to ongoing optimization, we handle your cloud so you can focus on business.
"Average clients save 30% on cloud costs within the first 90 days."
IT Compliance & Data Privacy
Navigate Canada's complex privacy landscape with confidence. We provide automated compliance tools and expert guidance for PIPEDA, Quebec Law 25, and more.
"Quebec Law 25 penalties can reach $25 million or 5% of global revenue. Stay compliant."
IT-in-a-Box for Startups
A complete, standardized IT package for new businesses or small branch offices. Get a secure, functional IT environment up and running in days, not months.
"Go from zero to fully operational IT in under 30 days."
Security is Not an Afterthought
Every DSIT solution is built with security as the primary consideration. We don't bolt on security after the fact — it's woven into every service, every process, and every recommendation we make.
Immediate Impact
What You Get in Your First 30 Days
No long ramp-up. No vague promises. Here is the exact sequence of deliverables DSIT provides from the moment you sign on.
Full IT Asset Inventory
Complete hardware, software, licence, and vulnerability inventory deployed via RMM. Most clients discover assets they did not know existed.
Vulnerability Scan Report
Written report: top 3 critical risks, severity ratings, business impact, and a prioritised remediation plan you can act on immediately.
Patch Backlog Cleared
All critical patches applied. Antivirus standardised. Endpoint protection confirmed active on every device in your environment.
Compliance Gap Report
Written PIPEDA / Quebec Law 25 gap assessment you can share with your insurer, legal counsel, or regulator. Zero ambiguity.
Backup Verified & DR Documented
Cloud backup integrity confirmed with a test restore. Disaster Recovery runbook documented so your team knows exactly what to do.
First Monthly IT Health Report
Executive report: uptime, incidents, patch compliance, backup status, and a 90-day forward roadmap. Delivered every month thereafter.