Secure, Compliant IT
For Healthcare
Providers
DSIT delivers PHIPA-compliant managed IT services purpose-built for Ontario clinics, dental offices, pharmacies, and specialist practices. We protect patient data, keep your EMR systems running, and handle every compliance obligation — so you can focus entirely on patient care.
$500K
Max PHIPA fine per violation
72 hrs
Mandatory breach notification window
83%
Of healthcare breaches involve insider threats or weak access controls
4.5×
Healthcare data is worth 4.5× more to cybercriminals than financial data
Healthcare Specializations
Built for Every Type of Healthcare Practice
Different healthcare settings have different IT challenges. DSIT's team understands the specific software, workflows, and compliance obligations of each practice type.
Family & General Practice Clinics
Protect patient records, secure EMR systems (OSCAR, PS Suite, Accuro), and maintain PHIPA compliance across all staff devices and locations.
- EMR security hardening
- Staff device management
- Secure patient portal setup
- PHIPA compliance audit
Dental Offices
Safeguard digital X-rays, patient records, and billing systems. DSIT manages your dental software (Dentrix, Eaglesoft, Cleardent) with zero downtime.
- Dental software support
- Digital imaging security
- Ransomware protection
- Automated backup & recovery
Pharmacies & Dispensaries
Ensure continuity of dispensing systems, protect prescription data, and meet OCP and NAPRA IT security requirements with managed infrastructure.
- Dispensing system uptime
- Prescription data encryption
- OCP compliance support
- POS & network security
Specialist Practices & Labs
From radiology to pathology, DSIT secures diagnostic imaging systems, PACS/RIS infrastructure, and inter-facility data sharing with full audit trails.
- PACS/RIS security
- Diagnostic imaging backup
- Secure referral networks
- Multi-site IT management
Allied Health Professionals
Physiotherapy, chiropractic, optometry, and mental health practices all handle sensitive PHI. DSIT provides right-sized compliance and IT support.
- PHI data classification
- Telehealth platform security
- Consent management tools
- Secure remote access
Long-Term Care & Retirement Homes
Complex multi-user environments with high compliance stakes. DSIT manages network infrastructure, resident data, and staff device fleets across facilities.
- Multi-site network management
- Resident data protection
- Staff access controls
- 24/7 infrastructure monitoring
DSIT Healthcare Clients
100% Compliant
Zero IPC investigations
PHIPA Compliance
Every PHIPA Obligation, Fully Managed
Ontario's Personal Health Information Protection Act imposes strict obligations on every healthcare custodian. Non-compliance can result in fines up to $500,000 and reputational damage that takes years to recover from. DSIT manages every technical obligation so your practice stays fully protected.
Consent Management
Obtain and document express consent before collecting, using, or disclosing PHI. DSIT implements digital consent workflows integrated with your EMR.
Access Controls
Role-based access ensures only authorized staff can view patient records. Audit logs track every access event — required by PHIPA for breach investigations.
Encryption at Rest & Transit
All PHI stored on servers, workstations, and mobile devices must be encrypted. DSIT deploys AES-256 encryption across your entire environment.
Breach Notification
PHIPA requires notification to the IPC and affected patients within 72 hours of discovering a breach. DSIT's Breach Response Plan is activated immediately.
Data Retention & Disposal
Medical records must be retained for 10 years (or until a minor turns 28). DSIT manages retention schedules and certified data destruction.
Agent & Vendor Agreements
Every vendor with access to PHI must sign a PHIPA-compliant agreement. DSIT reviews and manages all third-party data processing agreements.
EMR & Clinical Systems Security
We Know Your Clinical Software
DSIT's healthcare IT team is trained on the clinical systems your practice depends on. We secure, maintain, and support them — without disrupting your clinical workflows.
Supported Clinical Systems
End-to-End Encryption
AES-256 encryption for all PHI at rest on servers, workstations, and portable devices. TLS 1.3 for all data in transit.
Multi-Factor Authentication
MFA enforced on all EMR access points, email, and remote connections. Eliminates 99.9% of credential-based breaches.
24/7 EMR Monitoring
Continuous monitoring of EMR availability, performance, and security events. Immediate alerts and response for any anomaly.
Automated Daily Backup
Encrypted, off-site backups of all patient data with 4-hour recovery time objective. Tested monthly to guarantee restorability.
Secure Network Segmentation
Patient data networks are isolated from guest Wi-Fi and administrative systems. Zero-trust architecture prevents lateral movement.
Patch Management
All EMR servers, workstations, and network devices patched within 72 hours of critical security updates — automatically, after-hours.
Healthcare IT Packages
Transparent Pricing for Every Practice Size
All plans include PHIPA compliance management. No hidden fees, no per-incident charges for covered services.
Clinic Essential
For solo practitioners & small clinics (1–5 staff)
- Up to 5 managed devices
- EMR monitoring & support
- PHIPA compliance baseline
- Managed antivirus & patching
- Encrypted cloud backup
- Business hours helpdesk (8am–6pm)
- Annual PHIPA review
- Secure email (Microsoft 365)
Clinic Professional
For group practices & multi-provider clinics (6–20 staff)
- Up to 20 managed devices
- 24/7 EMR monitoring & alerting
- Full PHIPA compliance management
- Advanced endpoint protection (EDR)
- Multi-site network management
- MFA deployment & management
- Quarterly compliance reviews
- 4-hour on-site response SLA
- Staff security awareness training
- Breach response support
Clinic Enterprise
For hospitals, LTC facilities & multi-location groups
- Unlimited managed devices
- Dedicated healthcare IT team
- PHIPA + PIPEDA + FIPPA compliance
- PACS/RIS infrastructure management
- Zero-trust network architecture
- vCISO advisory services
- Monthly board-level reporting
- 2-hour emergency response SLA
- Custom SLA & contract terms
- Regulatory audit support
All prices in CAD. Minimum 12-month agreement. Prices may vary based on geographic location and specific requirements. Contact DSIT for a custom quote.
Compliance Coverage Matrix
What DSIT Covers — vs. What You're Legally Required to Do
| Compliance Obligation | PHIPA Required | PIPEDA Required | DSIT Coverage |
|---|---|---|---|
| PHI Encryption at Rest | ✓ AES-256 on all devices & servers | ||
| PHI Encryption in Transit | ✓ TLS 1.3 enforced everywhere | ||
| Access Controls & Audit Logs | — | ✓ Role-based access + full audit trail | |
| Breach Notification (IPC) | — | ✓ 72-hour response plan activated | |
| Breach Notification (OPC) | — | ✓ Parallel notification managed | |
| Consent Management | ✓ Digital consent workflows in EMR | ||
| Data Retention (10 years) | — | ✓ Automated retention scheduling | |
| Agent Agreements | ✓ All vendor agreements reviewed | ||
| Privacy Officer Designation | ✓ vPrivacy Officer available | ||
| Annual Privacy Assessment | — | — | ✓ Included in all plans |
Client Success Stories
Trusted by Ontario Healthcare Providers
"After a ransomware attack hit a nearby clinic, we called DSIT for a security assessment. They found 11 critical vulnerabilities in our OSCAR EMR setup and fixed every one within 2 weeks. We've had zero incidents in 18 months since."
Dr. Priya Nair
Medical Director, Mississauga Family Health Team
"DSIT handles everything — our Dentrix system, staff laptops, the network, and PHIPA compliance. When our server failed on a Monday morning, they had us back up in 90 minutes. That's the kind of reliability a dental practice needs."
Dr. Marcus Webb
Principal Dentist, Webb Dental Group, Brampton
"The IPC audit was stressful, but DSIT had all our documentation ready — access logs, encryption certificates, breach response plan, consent records. We passed without a single finding. Worth every dollar."
Sandra Okonkwo
Practice Manager, Lakeview Physiotherapy & Rehab
Download: PHIPA & PIPEDA Compliance Checklist
Our 50-point checklist covers every PIPEDA obligation plus PHIPA-specific requirements for Ontario healthcare providers. Includes Quebec Law 25 applicability items and a scoring guide to assess your current compliance posture.
- All 10 PIPEDA Fair Information Principles
- PHIPA-specific healthcare obligations
- Breach notification requirements & timelines
- Quebec Law 25 applicability assessment
- Scoring guide with remediation priorities
Free PDF Download
PHIPA Compliance Checklist
Immediate Impact
What Your Practice Gets in the First 30 Days
PHIPA compliance is not a six-month project. Here is the exact sequence of deliverables DSIT delivers to healthcare clients from day one.
EMR & Device Inventory
Full audit of all clinical systems, workstations, mobile devices, and network access points. We identify every point where PHI is stored or transmitted.
PHIPA Gap Assessment
Written report identifying your specific PHIPA compliance gaps with severity ratings. Includes a prioritised remediation plan you can share with your College.
PHI Access Controls Secured
Role-based access controls implemented. All clinical staff have appropriate permissions. Shared passwords eliminated. Audit logging activated.
Privacy Policy & Breach Plan
PHIPA-compliant privacy policy drafted. Breach notification procedures documented. Your team knows exactly what to do if an incident occurs.
Encrypted Backup Verified
All PHI backup systems confirmed encrypted and PHIPA-compliant. Test restore completed. Business continuity plan documented for your practice.
First PHIPA Compliance Report
Executive compliance summary: access log review, patch status, backup integrity, and a 90-day forward roadmap. Delivered monthly thereafter.
Your Patients Trust You With Their Most Sensitive Data
Don't let an IT failure or compliance gap destroy that trust. DSIT's free 30-minute PHIPA assessment identifies your top 3 risks and gives you a clear remediation roadmap — at zero cost, zero obligation.
Find Your Healthcare IT Solution
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