Real-time status for all DSIT Professional Services infrastructure components. Updated every 60 seconds.
99.959%
Avg. Uptime (90 days)
187ms
Avg. Response Time
8
Services Monitored
0
Active Incidents
24/7 Monitoring Portal
Real-time infrastructure monitoring and alerting platform
142ms
Managed Helpdesk
Tier 1–3 technical support ticketing and escalation
210ms
Cloud Backup & Recovery
Automated backup jobs, restore portal, and BDR orchestration
88ms
Cybersecurity SOC
Security operations center — threat detection and SIEM
65ms
Client Portal
Self-service portal for tickets, invoices, and reports
320ms
Email Security Gateway
Anti-spam, anti-phishing, and email archiving services
175ms
Network Infrastructure
Core routing, switching, and SD-WAN management layer
52ms
Compliance Reporting
PIPEDA, PHIPA, and Quebec Law 25 compliance dashboards
445ms
No Active Incidents
All systems have been operating normally. Last incident resolved 47 days ago.
Feb 8, 2026 · Duration: 43 minutes
✓ Resolved — Database query optimization applied. No data loss occurred.
Jan 22, 2026 · Duration: 2 hours
✓ Completed — Firmware update applied to all gateway nodes. Service restored ahead of schedule.
Dec 14, 2025 · Duration: 12 minutes
✓ Resolved — ISP-level routing issue corrected. Failover activated automatically.
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99.9%
SLA Uptime Guarantee
Contractually guaranteed for all Premium clients
< 1 Hour
Critical Response Time
For Priority 1 outages affecting business operations
Off-Hours
Scheduled Maintenance
All maintenance performed outside business hours